




Ours is to build to national code requirements, and several of our systems carry ICC-ES evaluation reports. Yours is to confirm what your specific jurisdiction requires. Local building code always supersedes anything we suggest, and we can't be liable for an order that doesn't comply with local requirements. Tell us which code your jurisdiction has adopted and we'll design to it.
It's third-party verification that a system complies with code. FLIGHT Mono holds an ICC Evaluation Service Report, ESR-4797, which gives permit reviewers and inspectors an independent reference rather than taking our word for it.
Every Viewrail glass system is designed as a complete assembly, meaning glass, hardware, posts or base, and anchors together, to meet or exceed IRC and IBC guard and handrail loads. A select number of systems carry ICC Evaluation Service Reports (ESRs), including Base Rail, Talon and Standoff Pins. Because we cut, temper, laminate and fabricate glass in-house, we test panels well beyond minimum standards.
Yes, with the right system. Some of our glass systems are evaluated for commercial work and some are residential only, so it depends on what you're building. Tell us the project and the code your jurisdiction has adopted, and we'll point you to the systems that fit.
Our systems are engineered to meet or exceed the guard and handrail requirements that apply to your project, and several carry ICC Evaluation Service Reports (ESRs). Final authority always rests with your local building official, so tell us which code your jurisdiction has adopted and we'll design to it and share the engineering data with your submittal.
Yes. We supply coordinated shop drawings for your project, and your rep can include calculation packages and state-specific documentation when your local building department requires them.
The more you can send up front, the faster design moves. Most useful is a typical plan set, with your markups on it if you have them. Beyond that:
If all you have is an idea, a few photos and some measurements are enough to start.
In the Resource Center. Revit models for FLIGHT and railing systems are on the BIM Files page, and the current ICC Evaluation Service Reports for floating stairs, cable and rod railing, and glass railing are on the ICC Certifications page. Product spec sheets are linked from each system page. If you need something that isn't posted, your rep can send it.
Either. Residential projects are usually reviewed under the IRC and commercial under the IBC, and the two differ on guard height, handrail rules and loads. Tell us which code and edition your jurisdiction has adopted and we design to it. Several of our systems carry ICC evaluation reports, and where a project needs commercial-rated components, such as a continuous top cap on glass, we'll call that out in the drawings.
Thirty days. The discount within it may shift with current promotions. Bear in mind a quote is an estimate: job sites change during a build, and additional material may be needed based on actual conditions or engineering results.
Only while scope and design hold steady. With a down payment we honor your initial price for six months. From the seventh month, if pricing on your materials has risen, the order moves to current pricing or takes a 1% monthly increase, whichever is smaller. Orders open past 24 months are subject to repricing, and if our cost of goods rises 25% or more we may reprice or cancel.
Design, engineering, the system hardware, your finish selections, and any recommended handrail or brackets. We'll also note substrate requirements and share the install guides. Everything comes from one place rather than being pieced together from separate suppliers.
Send us what you have, even if that's just photos and rough dimensions. We'll come back within one business day to walk through next steps and work out what else we need.
No. Lead times are estimated for ideal production conditions and current demand, and they don't include transit. Everything is custom manufactured, so dates are always estimates. We can't take responsibility for job site delays, contractor scheduling conflicts, or costs that follow from them.
You are, unless you've purchased Certified Installer service, which includes measurement. Customer-supplied measurements need to capture structural details and any obstructions.
Where we measure, we stand behind the numbers as long as the structure is complete at the initial visit, we have free access and somewhere to park and work, any modifications we request are done before final measurement, and conditions stay identical from measurement through delivery. If something changes, tell us. Another visit may be needed, and it may carry a charge.
Orders ship in protective crates with components labeled to match your drawings, which makes staging on site far easier. Your rep will give you a delivery timeline based on your location and scope. Some orders qualify for Viewrail Delivery, where we bring everything on our own trucks with drivers who can confirm your order on arrival and answer questions.
Either your own crew or ours. Many general contractors and stair crews install from our documentation. If you'd rather not lift a finger, our nationwide network of Certified Installers have trained on site specifically on Viewrail systems, and choosing one adds a two-year labor and workmanship warranty.
Six steps. We scope the project and budget, take site measurements and review them, engineer the system and get your approval on drawings, produce everything in Indiana, deliver, then install and walk the finished work with you. Nothing gets figured out on site.
Days rather than weeks for most projects. A straight stair often finishes in one to five days depending on scope and how ready the site is. Railing runs vary with length and complexity. Your installer will confirm a schedule when they measure.
As early as you can, ideally while the plans are still open. Stair and railing decisions touch floor-to-floor height, header and blocking locations, guard heights and finish schedules, and every one of those is cheaper to settle on paper than on site. When we're in at the drawing stage, engineering happens before framing rather than after it, and the system arrives ready to install instead of being coordinated across trades. A plan set and a few notes are enough to start the conversation.
Coverage follows the powder coat. Superior Performance (AAMA 2605) powder coat is our exterior and coastal grade. High Performance (AAMA 2604) powder coat is intended for interior and sheltered exterior work. Structural coverage is separate and varies by product, so check the full warranty for your system.
Powder-coated aluminum performs well in most climates, coastal included, as long as the coating is right. Within five miles of saltwater, specify Superior Performance (AAMA 2605) powder coat, with 2205 stainless for the infill and exposed hardware. High Performance (AAMA 2604) is the right choice for interior and sheltered exterior work, but it is not coastal-rated.
Read Why 2205 Stainless Steel Is the Gold Standard for Coastal Railing
