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Viewrail Pro Terms and Conditions

Become a Pro
Viewrail manufactures premium stair and railing products and sells them directly to homeowners and trade professionals. Member incentives are available exclusively for trade professionals.

“Trade professionals” consist of but are not limited to: contractors, builders, remodelers, developers, architects, and designers. Viewrail requires validation to qualify as a trade professional, typically represented by registration and/or license number.

Home or building owners working in association with a trade professional are not eligible for member incentives. Trade professionals must be registered as a member of the program and are responsible for purchases.

Viewrail members are eligible to receive a credit of 5% of each purchase of $1,000 or higher (after discount, before tax of orders). The credit will be deposited into the member’s account to be used towards a future purchase 15 days after their order is released to production. Credit has no cash value and is non-transferable. Unused credits will expire 24 months after credits were acquired.

Viewrail reserves the right to void credits at any given time and for any reason.

Viewrail reserves the right to deny membership status for any reason. Conditions that may result in declined membership include but are not limited to: failure to provide sufficient proof of current trade professional standing and/or abuse of membership. In the event of declined membership, the credit associated with the account will be revoked. Installation and other services are excluded from the member incentive program. Viewrail reserves the right to alter the terms and conditions of membership at any time.
“Volume projects” are defined as multi-unit apartment complexes and/or subdivisions. For assistance with Volume projects please contact us.
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